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Grounded in an understanding of external trends and industry standards, the Service Level & Compliance Audits service offering is focused on extracting incremental value from clients' established outsourced operations. Contract packages are reviewed on a periodic basis to ensure that they are structured with adequate flexibility for changes in forecasted volumes, service requirements and economic performance. Other work in this segment includes auditing of results, interventions to improve operational performance, and identifying and addressing partnership issues to improve the health of the client/provider relationship. Key Activities:
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